IF YOU EXPERIENCE A PROBLEM WITH ETIHAD AIRWAYS TRY THE FOLLOWING CONTACT DETAILS WHICH ARE CORRECT AT TIME OF PUBLISHING. HOWEVER DO NOT NECESSARILY EXPECT A RESPONSE!
GUEST.AFFAIRS@ETIHAD.AE
GUESTAFFAIRS@ETIHAD.AE
GUEST@ETIHADGUEST.COM
FEEDBACK@ETIHAD.AE
London Heathrow, United Kingdom
Office Address:
Room 1010, D''Albiac House, Heathrow Airport, Hounslow, Middlesex TW6 1SD, London, United Kingdom
Tuesday, March 10, 2009
Monday, March 9, 2009
Are you brave enough to take an Etihad Holiday?
http://www.complaintsboard.com/complaints/etihad-airways-c145288.html
http://www.qatarliving.com/node/55532
http://www.airfaresflights.com.au/airline-reviews/Etihad_Airways
(ETIHAD OVER 24 HOUR DELAY): 14.41 LOCAL TIME 30/01/09 AN APPALLING 12 HOUR DELAY ON EY 020 FROM LONDON AS ETIHAD AIRWAYS HAD TO BE DIVERTED DUE TO LACK OF FUEL, WE FIND OURSELVES IN ABU DHABI AIRPORT TO FIND OUR FLIGHT CONNECTION HAS LEFT WITHOUT US DESPITE BEING TOLD IT WOULD WAIT FOR US. WE WERE TOLD WE WOULD GET AN UPGRADE BUT WE DIDNT GET ONE EITHER! WE THEN HAD 12 MORE HOURS TO WAIT IN ABU DHABI BEFORE GETTING OUR ONWARD FLIGHT. TOTAL 24 HOUR DELAY. WE DIDNT GET AN UPGRADE EITHER. LOOK AT THE ETIHAD WOMANS FACE AS I AM SPEAKING TO THE DUTY MANAGER . . .CUSTOMER SERVICE ETIHAD STYLE . . .HER FACE SAYS IT ALL!
I WILL NEVER TRAVEL ETIHAD AIRWAYS AGAIN
WATCH THE FOLLOWING VIDEOS FROM THE SAME FLIGHT TO GIVE YOU A FEEL OF WHAT A 24 HOUR DELAY WITH MISSED ONWARD CONNECTING FLIGHTS, FEELS LIKE. IN MY CASE THIS RESULTED IN JUST OVER A 24 HOUR DELAY, OF WHICH A HOTEL WAS PROVIDED FOR ABOUT 7 HOURS OF THIS. 5 HOURS WAS SPENT IN AL AIN AIRPORT WITH NO INFORMATION, NO FOOD, NOR DRINK. THE REST OF THE TIME WE WERE KEPT ONBOARD THE AIRCRAFT WITH VERY LIMITED REFRESHMENTS OF RATHER POOR QUALITY.
http://www.qatarliving.com/node/55532
http://www.airfaresflights.com.au/airline-reviews/Etihad_Airways
(ETIHAD OVER 24 HOUR DELAY): 14.41 LOCAL TIME 30/01/09 AN APPALLING 12 HOUR DELAY ON EY 020 FROM LONDON AS ETIHAD AIRWAYS HAD TO BE DIVERTED DUE TO LACK OF FUEL, WE FIND OURSELVES IN ABU DHABI AIRPORT TO FIND OUR FLIGHT CONNECTION HAS LEFT WITHOUT US DESPITE BEING TOLD IT WOULD WAIT FOR US. WE WERE TOLD WE WOULD GET AN UPGRADE BUT WE DIDNT GET ONE EITHER! WE THEN HAD 12 MORE HOURS TO WAIT IN ABU DHABI BEFORE GETTING OUR ONWARD FLIGHT. TOTAL 24 HOUR DELAY. WE DIDNT GET AN UPGRADE EITHER. LOOK AT THE ETIHAD WOMANS FACE AS I AM SPEAKING TO THE DUTY MANAGER . . .CUSTOMER SERVICE ETIHAD STYLE . . .HER FACE SAYS IT ALL!
I WILL NEVER TRAVEL ETIHAD AIRWAYS AGAIN
WATCH THE FOLLOWING VIDEOS FROM THE SAME FLIGHT TO GIVE YOU A FEEL OF WHAT A 24 HOUR DELAY WITH MISSED ONWARD CONNECTING FLIGHTS, FEELS LIKE. IN MY CASE THIS RESULTED IN JUST OVER A 24 HOUR DELAY, OF WHICH A HOTEL WAS PROVIDED FOR ABOUT 7 HOURS OF THIS. 5 HOURS WAS SPENT IN AL AIN AIRPORT WITH NO INFORMATION, NO FOOD, NOR DRINK. THE REST OF THE TIME WE WERE KEPT ONBOARD THE AIRCRAFT WITH VERY LIMITED REFRESHMENTS OF RATHER POOR QUALITY.
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